GlassFrogBooks 1 3 (3) Submit your rating

Previously known as GlassFrogBooks-com, and have since changed the seller name. Trusted by 374 customers GlassFrogBooks has been selling on the Amazon marketplace since 2017. They sell products in Books, Arts, Crafts & Sewing and Office Products departments from Ingramcontent, HarperCollins Christian Pub., Baker Pub Group/Baker Books, Harper Collins and FaithWords/Hachette Book Group , and other brands. They have tens of thousands products in stock. They are a Amazon marketplace Top 5000 seller.

GlassFrogBooks is an online book retailer selling a wide range of used and new books to our many customers. We specialize in rare, out-of-print or hard-to-find books as well as textbooks for students. We pride ourselves on delivering excellent products and we are committed to providing an exceptional customer service experience.

Details

# of reviews:

245

# of reviews last 1 month:

139

# of reviews last 3 months:

239

# of reviews last 12 months:

245

% positive feedback:

97%

Top Seller:

No

Seller’s Website:

-

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Sara McGivaren December 9, 2017 8:20 am
Product Quality
Delivery Timeliness
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This seller had the book, Mississippi:State of Blues, listed on Abebooks for $91.20 which I ordered. Then got a message that they wanted 25% more for the book due to a pricing error. Nothing was said about increased shipping or additional taxes or anything like that, they just wanted more money. I didn’t agree to this and I found the book listed on Amazon for $199.66, more than 100% more, and again free shipping. The description is identical to that on Abebooks. Some other customers have had a similar problem with glassfrogbooks:
1 out of 5 stars
Seller refunded my item after I received an email that it had been shipped and immediately put it up for sale 30x the price I had paid for it. They claimed that "We were in the process of packing and shipping out your order from the warehouse when we discovered significant damage." Overall, this is a very dishonest company and I would caution anyone from doing business with them.
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By Amazon Customer on November 28, 2017.
2 out of 5 stars
Item canceled pre-fulfillment.
By Lorraine on November 28, 2017.
I want to be able to review this company for the way they treated me and absolute lack of customer service or consideration. And they have relisted it for $186.32 and no shipping. This is an example of bait and switch, and is a fraud on the customer.

Sara McGivaren December 8, 2017 4:45 am
Product Quality
Delivery Timeliness
Customer Service
Product Packaging
Overall Experience

I ordered a book on Abebooks from this seller, Glassfrogbooks. After the order was placed I was informed that the cost would be $134.20, $43.00 or 48% more than listed cost.When I inquired I was told a pricing error by Glassfrog and something about shipping costs by Abebooks. I suggested the more honest way to list would be shipping to be determined, but certainly not free shipping. I was a regular customer of Abebooks and will not be in the future. I won’t shop at a bookstore where you cannot rely on the information on their site. And I will never buy a book from Glassfrogbooks. And I will warn others about this bait and switch practice that I experienced.